When uploading an image to process line art, I encountered a Processing Error: Failed to process image. Is there a way for me to see the source of the error?
We've identified and fixed two issues: a bug in our AI processing pipeline that could cause a "Failed to process image" error under load, and a separate bug preventing you from uploading a new image after clearing one. Both fixes are now live. Thanks for the patience and sorry for the trouble!
Local Admin
•
Feb 17
Additionally, I can no longer add a new image to create outlines.
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Comments3
Local Admin
Mar 9
Thank you for the update. Appreciated.
Illustro Support
Mar 8
@Local Admin Thanks for flagging this!
We've identified and fixed two issues: a bug in our AI processing pipeline that could cause a "Failed to process image" error under load, and a separate bug preventing you from uploading a new image after clearing one. Both fixes are now live. Thanks for the patience and sorry for the trouble!
Local Admin
Feb 17
Additionally, I can no longer add a new image to create outlines.